Associate Digital Success Manager
JeffreyM Consulting
N/A
** This is a 6-month contract initially with potential to extend. **
The Associate Digital Success Manager role is an exciting opportunity to help execute a scaled success strategy with the goal of providing exceptional data-driven content at scale that maximizes value for customers post-sale. You will execute digital success programs that involve designing and developing visually engaging and informative data-driven content tailored to our customers’ unique use cases but also scale effectively to meet the needs of our expanding customer base. You’ll own and manage targets associated with consumption, renewal, churn, and team productivity metrics. You will be deep in the data, monitoring and optimizing your programs along the way. You will partner with many cross-functional groups within our client including Product, Business Technology, Data, Marketing, Customer Success, Renewals, Sales, and outside vendors. Success in this role will require both a...