Associate Customer Success Manager, SMB / Scale Team

The Schoolinks Customer Success Team is continuing to grow as we bring on new customers. We're looking for passionate, customer centric individuals to be the next Customer Success Managers. We are looking for team members to support our smallest school districts across the country contributing to a collaborative team of CSMs.

Your Responsibilities will include...

• Work in a collaborative team to meet onboarding, usage, and renewal targets for your portfolio of districts.
• Onboard new districts by leading their project kickoff, data integration, and training sessions. 
• Assess usage, engagement, and outcome data to determine health and action needed at each of your districts. 
• Build and maintain director and executive level relationships at each of your districts. 
• Facilitate renewal process (quote, verbal approval, signature) for your districts. 
• Provide well-structured...