Appointment Scheduler/Secretary - Chicago, IL - Job # 2454

The Position

We are seeking to fill an Appointment Scheduler role in the greater Chicago, IL market. The candidate will be scheduling patient appointments, coordinating doctor/patient schedules, plus other varied duties.

The position includes a generous salary and benefits.

Appointment Scheduler/Secretary responsibilities include:

• Scheduling and re-scheduling patient appointments.
• Manages patient calls, works as a member of the front office team, and assists in supporting other office personnel.
• Giving instructions (appointment policies and preps) for all procedures scheduled.
• Confirming appointments and giving directions to patients and their families regarding the procedure and sending a confirmation follow-up letter.
• Making any needed or required changes to schedules as needed to accommodate for the day or the physician.
• Obtaining authorizations on all scheduled procedures.
• Other duties...