Application Scientist (CS) - US Market

We’re looking for a unique and talented individual to join our Customer Success team. If you have a degree in life sciences, worked with an ELN (Electronic Lab Notebook) during your bench days, "the stage is your ally" (natural presentational skills 😉), and people are your passion, you are our match made in heaven.

Our Application Scientist will ensure customers properly and satisfactorily adopt our product by orchestrating technical and scientific implementation, including onboarding, ongoing retention and growth. Through regular meetings, various online communication tools, and webinars, you’ll build strong relationships with our customers persisting through their subscription lifecycle. You’ll be their first point of contact, helping them build programs, processes, and procedures that are successful and repeatable in delivering value.

Key Responsibilities

• Full ownership of assigned strategic accounts and their successful adoption of...