App Support Agent - Work remote, no experience needed

The House of Mercier is excited to announce a new opportunity for individuals looking to join our remote team as App Support Agents, with no prior experience required! This is an excellent entry-level position designed for those who are passionate about technology and customer service. As an App Support Agent, you will assist our customers in navigating our mobile application, providing support and solutions to enhance their experience with our luxury product offerings.

Key Responsibilities

• Respond to customer inquiries regarding the functionality and features of our mobile app via chat and email.
• Assist users with troubleshooting app-related issues to ensure a smooth experience.
• Guide customers in utilizing app features effectively, enhancing their engagement with our products.
• Document customer feedback and interactions to contribute to the improvement of our app and support processes.
• Stay well-informed about app...