Alumni Coordinator
Plum Creek Recovery Ranch
Lockhart, texas
The Alumni Coordinator is responsible for contacting all adult clients and for fostering alumni engagement and continuity of care. The Alumni Coordinator offers support and resources as needed, gathers actionable constructive feedback about the client and family experience, repairs relationships as needed, and screens the need for readmission.
Requirements
- Outreach to clients at regular touchpoints to provide information on alumni services and to facilitate outcome data collection on target indicators
- Assists the facility in coordinating alumni meetings and events
- Timely documentation in Salesforce
- Maintain accurate and up-to-date database in Salesforce with contact and demographic information on program alumni
- Utilization of text/SMS technology to outreach to alumni
- Coordination of alumni emails & events
- Regular and accurate tracking and reporting of activities
- Familiar...