Afterhours & Emergency Response Manager

The Afterhours & Emergency Response Manager will lead Harmoniq Residential’s off-schedule response teams. This position will serve on the maintenance division’s Leadership Team to streamline Harmoniq’s afterhours response experience (both internal and external) along with next-day transition to the on-schedule onsite teams. This position will interface with the Maintenance & Facilities Manager for any material afterhours and/or emergency items from the day prior as well as liaise between the on-call technician and onsite technician to ensure any addressed/open items are effectively handled the following day. The Afterhours & Emergency Response Manager will focus on Afterhours & On-call Management, Call Tree Audit & Management, Coverage Needs & Vendor Relationship Management. The Afterhours & Emergency Response Manager assume the duties and authority of the Maintenance & Facilities Manager when they are absent, on leave or on...