Admin Assistant / Secretary - Spanish Bilingual

Position Summary:

Today the call center is the primary point of contact to our 25 clinics throughout San Diego County, 400 providers and over 42 programs. It is our goal to provide exceptional customer service in a courteous, professional manner, demonstrating a high level of commitment to our mission and values. Under the direct supervision of the call center management, you will be part of a dedicated team that is passionate and motivated to improving the overall health of the communities we serve, one call at a time; you will work collaboratively to ensure the department meets performance goals, while demonstrating compassion, respect, empathy and integrity in every call you complete with our patients and customers.

Essential Functions of the Job:

• Efficiently and actively provides excellent customer service by properly greeting, listening, assisting, closing each call in a pleasant, professional and helpful manner.
• ownership of...