Account Manager (Cyber Security)

BLACKBIRD.AI protects organizations from narrative attacks that cause financial and reputational harm. Our Constellation AI-driven Narrative Intelligence Platform – identifies key narratives that impact an organization/industry, the influence behind them, the networks they touch, the anomalous bot behavior that scales them, and the cohorts and communities that connect them. This information enables organizations to proactively understand narrative threats as they scale and become harmful for better strategic decision-making. A diverse team of AI experts, threat intelligence analysts, and national security professionals founded Blackbird.AI to defend information integrity and fight a new class of narrative threats.  

We are looking for a highly skilled Account Manager (Cyber Security) to join our growing team. Reporting to the Sr. Director of Customer Success, this role combines account management, customer success, and analytical skills to ensure our clients get the best...

Job Summary:

The Sales Account Manager will be responsible for following up with potential new customers and closing deals for our cybersecurity product offerings. This role involves working closely with leads , engaging with new clients, negotiating terms, and ensuring customer satisfaction. The ideal candidate will have strong negotiation skills, the ability to convince potential customers, and a deep understanding of our cybersecurity solutions. Additionally, the Sales Account Manager will drive revenue growth and contribute to the overall business expansion.

Key Responsibilities:

1. Lead Follow-up:
• Engage with new leads provided by the Sales Director promptly and professionally.
• Establish initial contact with potential customers and build a relationship.
• Conduct needs assessments to understand the client’s cybersecurity requirements.
2. Customer Engagement:
•...