Account Manager /Business Development Sales Specialist

Job description

DrBalcony is a leading provider in the Inspection Industry. We pride ourselves on delivering top-notch products and services to our clients and maintaining strong, lasting relationships with them. We are looking for a dynamic and motivated Sales Associate / Customer Success Specialist to join our team.

Responsibilities:

• Engage with customers to understand their needs and provide tailored solutions.
• Follow up with customers to ensure satisfaction and address any concerns.
• Manage customer accounts and maintain accurate records in Salesforce and other CRM systems.
• Assist customers with contract negotiations and renewals.
• Work closely with the sales and support teams to ensure a seamless customer experience.
• Provide product demonstrations and training to customers as needed.
• Identify opportunities for upselling and cross-selling to existing customers.
• Track and...