7p-7a CSR/Load Planner

POSITION SUMMARY:

The Logistics Customer Service Specialist communicates daily with customers to ensure all finished goods shipments are completed to meet third party customer specifications. Communicate with trucking companies to plan accordingly for shipments. Remove inventory from company and customer database in accordance with depletion procedures.

Schedule: 7p-7a 2-2-3 Rotating Schedule

 Primary Responsibilities:

• Communicate with co-workers and direct supervisor to receive instructions and coordinate activities.
• Ability to communicate with customers and outside vendors daily to achieve customer satisfaction.
• Maintain a clean, work environment placing all items in an orderly manner per 5S values.
• Operate within the documented QMS (Quality Management System)
• Coordinate finished goods shipment to meet customer demands
• Notify/Communicate with customers...