Full-time
Technical Support Specialist (Level 1)
UpRecruit
Grapevine, texas
Why You’ll Love Working Here
- Employee-Owned: Gain a stake in the company’s success.
- Comprehensive Benefits: 100% coverage for employees and dependents.
- Hybrid Work Model: 5 days in-office for the first 60 days, then hybrid with up to 2 days remote.
- Financial Incentives: 401K, annual bonus opportunities, and stock/profit-sharing after the first month.
- Flexible Working Hours: Choose your schedule (7-4, 8-5, 9-6) with no on-call shifts.
- Growth Opportunities: Be part of a rapidly expanding company doubling its revenue in the next three years.
Overview of the Role
The Tech Support Specialist (Level 1) is the primary technical resource for the on-site support teams. In this role, you will be responsible for managing and resolving service desk...