Technical Support Specialist in Texas

Why You’ll Love Working Here

• Employee-Owned: Gain a stake in the company’s success.
• Comprehensive Benefits: 100% coverage for employees and dependents.
• Hybrid Work Model: 5 days in-office for the first 60 days, then hybrid with 2 days in office.
• Financial Incentives: 401K, annual bonus opportunities, and stock/profit-sharing after the first month.
• Flexible Working Hours: Choose your schedule (7-4, 8-5, 9-6) with no on-call shifts.
• Growth Opportunities: Be part of a rapidly expanding company doubling its revenue in the next three years.

Overview of the Role

The Tech Support Specialist (Level 1) is the primary technical resource for the on-site support teams. In this role, you will be responsible for managing and resolving service desk...

Why You’ll Love Working Here

• Employee-Owned: Gain a stake in the company’s success.
• Comprehensive Benefits: 100% coverage for employees and dependents.
• Hybrid Work Model: 5 days in-office for the first 60 days, then hybrid with 2 days in office.
• Financial Incentives: 401K, annual bonus opportunities, and stock/profit-sharing after the first month.
• Flexible Working Hours: Choose your schedule (7-4, 8-5, 9-6) with no on-call shifts.
• Growth Opportunities: Be part of a rapidly expanding company doubling its revenue in the next three years.

Overview of the Role

The Tech Support Specialist (Level 1) is the primary technical resource for the on-site support teams. In this role, you will be responsible for managing and resolving service desk tickets,...

Job Description:

Are you a tech-savvy individual looking to start a career in technical support without the need for a degree or prior experience? NoGigiddy is seeking enthusiastic and dedicated individuals to join our team as Technical Support Specialists. In this entry-level role, you will be the first point of contact for our users, providing expert technical assistance and ensuring a seamless experience for all.

Responsibilities:

• Respond to technical inquiries via chat, email, and phone in a timely and professional manner

• Diagnose and troubleshoot software and hardware issues

• Provide step-by-step guidance to users to resolve technical problems

• Assist users with navigating our platform and utilizing its features effectively

• Maintain a high level of customer satisfaction through excellent communication and problem-solving skills

• Collaborate with team members to...

Samsung SDS America is looking for a Technical Support Specialist to join our team. This role is highly significant due to its high visibility within the organization and offers excellent career advancement opportunities. As part of the role, you will get to work with the latest technologies, providing invaluable hands-on experience and a chance to learn new facets of systems and network management. You will also be a part of a fantastic team environment that encourages knowledge transfer, offering an excellent opportunity for both professional and personal growth.

The ideal candidate will be providing exceptional technical support to our clients by resolving complex technical issues. The successful candidate will have a strong background in a variety of technology platforms, enabling them to solve complicated customer issues. Collaborating with other IT support personnel in an enterprise setting will be part of the role. 

The team is working...

Samsung SDSA is looking for a passionate, customer focused, team player individual to join our on-site application support team at our Samsung Manufacturing facility in northeast Austin, TX.

This position will be responsible for providing customer technical support for a document management application, responding to the first-level issues submitted by end users, escalating issues to second level support, following up until completion of every task meeting company SLAs, and documentation via a ticketing system.

This position is onsite at the Samsung Austin Semiconductor location to cover the D-night shift: working 12-hour shifts from 7pm to 7am Wednesday-Friday (every other Saturday), and will provide support to the Samsung Austin Semiconductor facility. Employee will be able to enjoy free on-site gym, and on-site cafeteria (with discounted meal prices).

Samsung SDS is the digital arm of the Samsung group and a...

Who Are We?

Full Circle Insights is proud to build careers by bringing amazing people (like you) together.

The Full Circle Insights team is made up of former Salesforce executives, marketing experts, product managers, and automation specialists who understand how valuable data is – and how frustrating it can be to get. Our powerful, native-to-Salesforce solution empowers companies to easily create attribution models, measure sales and marketing funnels, and align company-wide.

Our Core Values

Our Core Values: 

• Be Transparent
• Transparency is a way of life. To truly Be Transparent you must be candid and honest with everyone to gain trust and build relationships.
• Build Bridges, 
• Building Bridges connects people. It creates trust, builds relationships, and generates growth opportunities both professionally and personally.
• Do It Now
• Do It Now honors the importance of...