Technical Account Representative in Texas

The Technical Account Representative will work with the Technical Account Manager, internal and external customers to ensure the successful implementation of UWorld products and services. Day-to-day responsibilities include operational aspects of product fulfillment, the customer on-boarding experience, product training and support, data collection and reporting, and providing excellent customer service. Technical Account Representatives are customer oriented, tech-savvy, and the client's main post-sale point of contact. The best candidate for this role is proactive, committed to outcomes, and possess a strong work ethic.

Responsibilities

• Work with UWorld staff and university/district/school personnel to define project priorities, success criteria, and effectively manage priorities to ensure successful launch of UWorld implementations.
• Coordinate customer data setup and monitoring of data transfers.
• Monitor implementation plans, ongoing product...