Support Manager in Texas

Welcome to Centage, we’re happy you’re applying! We think the most important thing about Centage, about working anywhere, in fact, is the people and how they interact.

At Centage we foster an environment of caring, helpful, considerate, and empathic people. We think that’s the best environment to foster excellence and it is one of the things we care most about in our hiring process. If you are empathic and able to talk with humility and encourage others to thrive, we want to hear from you!

We don’t want brilliance without empathy. We don’t want creators who don’t share. We don’t want rock stars that don’t contribute to the community.

What it’s like to be an Support Manager

Centage is looking for a manager to lead for our Support Team. You will be part of a culture where teamwork, collaboration, and learning are top priorities alongside winning. Centage believes in career advancement and has a track record of promoting top performers from within....

About Us:

XOPS is a high-growth SaaS platform company providing cutting-edge solutions to Fortune 500 companies. We specialize in IT Operations observability, data ops, and automation. We are looking for a dynamic and experienced Customer Support Lead/Manager to join our growing team and drive automation, process improvement, and superior performance within the customer support organization.

Job Overview:

As the Customer Support Lead/Manager at XOPS, you will be a working manager responsible for leading and managing our customer support team to ensure the highest level of service delivery. This role requires a proactive leader who can effectively manage a team, directly contribute to resolving customer issues, and maintain strong customer relationships.

Key Responsibilities

• Team Leadership: Lead, mentor, and manage a team of customer support professionals, fostering a culture of excellence and continuous...

Ignite student success with unrivaled operational brilliance

Organization meets opportunity in the role of Instructional Support Manager at MasteryPrep. If you find joy in bringing order to chaos, excel in the realm of spreadsheets and data analysis, and can lead a high-performing team, then you're the organizational conductor we're searching for. In this role, your passion for precision will not only keep the educational trains running on time but will also make a profound impact on students' lives.

The Instruction Support department is responsible for ensuring our team of Instructor contractors have the resources, logistics and support they need to deliver our products and services to students. This includes scheduling, travel booking, resource and material sharing, and payroll-related tasks. Managing capacity and event requests, working closely with Sales, Product, and Program Support, and providing other forecasting and reporting is also an...