Service Sales Representative in Texas

Job Title: Entry-Level Customer Service and Sales Representative

Location: Dallas, TX

Company Overview: Join a dynamic team in Dallas dedicated to delivering exceptional customer service and driving sales. We prioritize innovation and excellence, offering a supportive environment for career growth.

Job Description: As an Entry-Level Customer Service and Sales Representative, you will be the primary point of contact for our valued customers. Your responsibilities will include:

• Responding promptly to customer inquiries via phone, email, and chat.
• Providing information about products and services, addressing customer concerns, and resolving issues.
• Processing orders, tracking shipments, and managing payment transactions.
• Identifying upsell and cross-sell opportunities to enhance customer satisfaction and maximize sales.
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Firetrol Protection Systems, Inc. has a sales position available in the Austin, Texas Office. We are looking for an experienced Fire Protection Service Salesperson with knowledge of the Fire Protection Industry.

• This position is responsible for selling Service Contracts in the Austin market. This position will be responsible for prospecting and developing new customers, business and customer development to include up-selling and multi-line development of services, providing and negotiating pricing for inspection contract sales.

• Maintain established accounts through regular customer contact in pursuit of follow up sales.
• Report progress and supply metrics to operation and corporate teams on a weekly and monthly basis.
• Participate in trade shows, special product demonstrations, and other events with the objective of increasing sales and enhancing the company’s image.

Requirements

1. Candidate must...