Service Advisor English and Spanish in Texas

GLOBAL PACIFIC SUPPORT is excited to announce an opening for a bilingual Service Advisor proficient in both English and Spanish. In this pivotal role, you will serve as a key point of contact for our diverse clientele, ensuring effective communication and delivering outstanding customer service. Your proficiency in both languages will help bridge any communication gaps, fostering strong relationships with our customers and enhancing their service experience.

Responsibilities

• Assist customers in both English and Spanish, addressing their vehicle service needs and inquiries.
• Assess and document customer concerns, providing clear and accurate service recommendations in both languages.
• Schedule and manage service appointments efficiently, ensuring optimal workflow within the service department.
• Create comprehensive estimates and work orders based on customer requests and technician input.
• Communicate service progress and updates...