Network Technician in Texas

LEADERNET LLC is looking for a skilled and motivated Network Technician to join our team. As a Network Technician, you will play a key role in maintaining and troubleshooting network infrastructure. This includes basic programming and configuring servers, Fortigate firewalls, Cisco switches, industrial managed switches, and other networking equipment. You will be responsible for assisting in the assembly server racks and communication enclosures with equipment and cabling, as well as performing fiber optic installations, testing, and troubleshooting. Some traveling may be required for site visits and installations.

In addition to your technical skills, you must be at least 25 years old with a valid driver's license, as renting vehicles may be necessary for certain assignments. Experience with simple power systems (120VAC, 24VDC systems) and security surveillance systems is a plus.

Requirements

To be successful in this role, you should...

We’re Apogee. Nice to meet you. At our core, we’re a student services organization that happens to focus on IT. We touch the lives of binge-watching, music-loving, game-playing, finals-taking, seminar-attending, class-selecting students by providing IT infrastructure that meets the needs of today’s technology-savvy generation.

We work hard, celebrate success and challenge everyone in our organization to be a problem solver. If you are as passionate as we are about the intersection of technology and education, join us today.

Field Service Representatives are a vital part of our client's service organization. You will provide hands-on maintenance and operational support for data, video, IP video, cable TV, IP phone network core, and distribution equipment. You’ll do all this onsite interacting daily with our customers, which means you’ll need to have a professional attitude and appearance. You’ll report directly to a regional supervisor.

You’ll be a full-time...

The NOC Team is the heart of our Support Operations division and an entry-level technical role.

This is a fast paced role that requires a shift in focus multiple times per hour and prioritization of work on the fly. The NOC handles all incoming tasks such as support and dispatch requests, technical systems alerts, resource coordination and interdepartmental communication, as well as resolving a portion of incoming support cases.

Essential Duties and Responsibilities:

• Act as a point of contact for all types of service requests.
• Communicate directly with customers as needed.
• Assist in coordination of the support teams to maximum utilization and improve communication.
• Monitor alert systems and take appropriate action.
• Assist in management of the emergency process for support requests requiring escalation.
• Work with support technicians and management to do whatever is necessary to provide...