IT Support Specialist (The Tech Problem Solver)
Unreal Gigs
Austin, texas
Are you passionate about solving technical problems and providing outstanding support to users? Do you enjoy helping people navigate IT issues and making technology easier to use? If you’re ready to be the go-to person for technical assistance, our client has the perfect role for you. We’re looking for an IT Support Specialist (aka The Tech Problem Solver) to assist users with technical issues, troubleshoot systems, and maintain smooth IT operations.
As an IT Support Specialist at our client, you’ll work directly with users to resolve technical issues, support hardware and software troubleshooting, and help maintain efficient IT services. Your role will be essential in ensuring that all users have the technical support they need to perform at their best.
Key Responsibilities:
- Provide Frontline Technical Support:
- Respond to support requests via phone, email, and...