Full-time
Fleet Dispatcher
Altom Transport
Houston, texas
- Monitor customer portals, email and other systems to receive orders from a variety of customers.
- Enter customer orders into Altom Transport system (TMW Truck-Mate) in a timely and accurate manner.
- Assist in the preparation of documents for supporting departments and functions.
- Balance workload across drivers to ensure productivity is maximized daily.
- Provide an excellent service experience for customers – both internal and external.
- Investigate and take necessary action to quickly resolve customer service issues and complaints.
- Immediately report and document all accidents, injuries, spills, mixes, security issues, unsafe conditions or other incidents to the Safety Department and Operation Managers.
- Participate in the investigation process to identify the root cause of any incident/accident.
- Maintain daily accurate fleet maintenance records for terminals truck fleet.
- Coordinate with...