Customer Experience Associate in Texas

Huckberry is looking for a Customer Experience Associate who thrives on providing support through several different channels of communication, including email, phone, and live chat. You’ll be a great fit for our team if you’re empathetic, emotionally intelligent, and enthusiastic about helping customers. A love for gear and Huckberry products is a big bonus!

This is a hybrid role with onsite and work-from-home flexibility.

This seasonal role will be from October 2024 - January 2025. Occasional weekend and evening availability may be expected.

Shift will run from: 11:00a - 7:30p CT.

Requirements

• Answering any and all questions related to Huckberry’s products, marketing, and editorial content via email, web chat, phone, or social media
• Owning the customer experience and working to exceed customer expectations
• Proactively looking for solutions to problems and proposing...

About you

Do you love providing exceptional customer experiences?

Do you want to work remotely for a mission-driven, female-founded, fast-growing company?

Do you want to help change the world by giving women+ the financial peace and confidence they deserve?

We are looking for an experienced Customer Experience Associate to join our women-led team and be a key player in our organization – not only to grow our business but to grow our impact. We are looking for someone who believes in our mission, has heart, and is comfortable with fast-paced growth.

This role is a top priority in the company. Why? Because everything we do at Dow Janes is for the sake of transforming the lives of our customers. We want them to feel valued, understood, and to trust us from the beginning, so that they can start their journey towards financial transformation feeling supported.

What You'll Do:

1. Tackle the...