Help Desk Specialist
RVB Associates, Inc.
RVB Associates, Inc. is currently seeking a skilled and customer-oriented Help Desk Specialist to join our team. As a reputable company in the industry, we prioritize providing excellent technical support to our clients and ensuring their satisfaction.
In this role, you will be responsible for assisting end-users with technical issues and providing timely solutions. From troubleshooting software and hardware problems to assisting with network connectivity and security, you will play a critical role in ensuring smooth operations and resolving technical problems.
Responsibilities:
- Provide technical support to end-users via phone, email, or in-person
- Troubleshoot and resolve software and hardware issues
- Assist with network connectivity, security, and configuration
- Install and configure computer systems and peripheral devices
- Manage user accounts and permissions
- Ensure timely resolution of technical...