Dispatcher in South Carolina

ESSENTIAL JOB FUNCTIONS

Dispatches information to police and fire personnel promptly and accurately. Answers E911 calls and alerts appropriate emergency response personnel.

Receives and responds to public complaints, requests for assistance and crime tips as well as inquiries from department officers and other agencies over the telephone and in person.

Monitors police radio and responds to requests for information or assistance.

Enters, updates and confirms NCIC computer data and deletes information as directed.

Locates and directs officers to specialized zones.

Accesses multiple databases such as Law Trak, GCDC information, tax information, DMV records, map software, etc.

Monitors cell activities.

Assists with the needs of inmates.

Calculates times sheets.

Composes potential court documents.

Monitors radio traffic to ensure officer/firefighter safety.

JOB TITLE: (LatAm) Customer Support Representative/Dispatcher 6

Salary Range: $800-1,800

Working Hours & Time Zone: M-F, flexible 8 hours, EST timezone (multiple positions maybe available other than 9-5); may work on weekends, 2 days off transferred to weekdays

Requirements

Tasks:

• Receiving and managing incoming calls
• Entering information accurately into systems
• Efficiently dispatching tasks or resources

Qualifications:

• Minimum 2 years of experience
• Good to Excellent Communication skills; minor accent is acceptable
• Tools: Fairly new computer with fast operating system, Excel, Office 365, and high-speed internet
• Candidate must be capable of creating a warm and engaging atmosphere while working independently without the need for constant supervision. Must be known for reliability, adept at...