Guest Services - Overnight Audit - Holiday Inn Express, MIddletown, RI in Rhode Island

Join our fantastic team at the Holiday Inn Express, Middletown, RI as a Overnight Audit Agent.

We are looking for an enthusiastic and customer-oriented individual to provide outstanding service to our guests. This position is essential in ensuring a positive first impression for our guests. You will be responsible for checking guests in and out, managing reservations, and addressing any guest inquiries or concerns with a warm and professional demeanor.

Pay: $18 Per Hour

Shift: Part- Time

Schedule: Overnights 11PM- 7AM

Responsibilities:

• Welcome guests and assist with check-in and check-out processes.
• Ensure all guest information is accurately recorded in the system.
• Answer phone calls and respond to inquiries in a courteous manner.
• Handle guest complaints professionally and efficiently.
• Maintain knowledge...