NOC Intern in Pennsylvania

Are you a motivated individual with a passion for providing clients with a 5 Star IT Experience? As a NOC Intern, your focus would be to monitor and maintain client equipment, software, patches, and updates. In addition, you would provide support to the Service team by dispatching after hour issues to the technician on-call. You would expand your knowledge base by troubleshooting and resolving client issues, or escalating these issues as necessary. Potential for supporting and working with either or both of our Service and Pro teams with technical support, troubleshooting, configurations, and installations based on experience.

This internship would be a part-time, hourly paid position with a flexible schedule (Monday - Friday: 3pm-8pm or later shift; Saturday and Sunday: 8am or 9am-3pm or 5pm).

You’ll have success here if you value clear processes and feel qualified...