Medical Front Desk Receptionist in Pennsylvania

Pinnacle ENT, Valley Forge ENT Division, we are actively seeking a friendly and professional Medical Front Desk Receptionist to join our team. As the first point of contact for our patients, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for everyone who walks through our doors.

As a Medical Front Desk Receptionist, your responsibilities will include answering phones, scheduling appointments, collecting patient information, and ensuring that each patient has the necessary paperwork completed. In addition, you will handle correspondence, check eligibility, collect patient copays and balances. To succeed in this role, you should have excellent communication skills, a positive attitude, and a friendly demeanor. Experience in a medical office setting is preferred, but not required. You must also have a strong attention to detail, be organized, and possess outstanding multitasking and time management skills. If you are...

• Answering phones and forwarding calls to the appropriate party, or taking down messages for forwarding later
• Check voicemails and return calls
• Collecting patient information
• Collect patient copay, co-insurance, and any balances
• Ensuring that each patient has the proper documentation
• Handling correspondence
• Schedule and reschedule appointments
• Check Eligibility
• Assist the back desk receptionist
• Greet patients
• Check patients in and out

Requirements

• Experience in a medical office setting PREFERRED, not required.

• Ability to work effectively with all levels of our care team and other colleagues.
• A positive attitude.
• Remain in compliance with HIPAA.
• Remain in compliance with company policies and procedures.
• Proficient in typing.
•  Meticulous and organized.
• ...