IT Service Desk Consultant (Reactive) in Pennsylvania

Why Next7 IT?

Join a team that provides the highest customer support experience through standard operating procedures, well-developed support tools, and customer service-focused support staff.

We are accountable to each other and believe in the power of hard work directed at the right thing. We know that our industry doesn't stay the same, and if we don't increase our value to clients, someone else will. We are open-minded and candid with each other to find out what is true and consider alternative viewpoints. We believe in creating and using well-documented systems.

Be part of a growing team, loved by our clients, with many opportunities for future growth, training, and development.


What is this Position?

IT Technicians address customer inquiries on various issues related to the line of business software, endpoint hardware, and infrastructure. This is a front-line position, meaning you will answer the phone...