Hospitality Manager in Pennsylvania

Overview:

We are seeking a dynamic, passionate, and organized Hospitality Manager to oversee the daily operations of our craft beer and live music venue. This role is essential in creating a vibrant and memorable experience for guests while ensuring efficient management of staff, service, and overall venue atmosphere. The ideal candidate has a love for craft beer, live music, and exceptional hospitality, with a keen understanding of what makes each guest’s experience unique and enjoyable.

Requirements

Key Responsibilities:

1. Guest Experience & Service:
• Deliver exceptional hospitality and ensure a warm, inviting atmosphere for all guests.
• Handle guest inquiries, complaints, and feedback promptly and professionally.
• Develop and implement service standards to create a consistent guest experience.
• Work closely with bar staff,...