Client Relations Coordinator in Pennsylvania

Are you looking for a dynamic position in a growing organization? Are you a people-person who thrives on cultivating new relationships and helping others? Do you want a fast-paced, team environment with room for growth? If so, VBA is looking for you.

As a full-time Client Relations Coordinator, you are responsible for being the first point of contact for Benefit Administrators, Brokers, and third-party agents to assist with phone calls, emails, chats and requests.  A Client Relations Coordinator successfully prioritizes higher level requests along with our Group Administration and EDI teams. This role includes making decisions about eligibility by assessing policy coverage and group contracts.  

ESSENTIAL JOB FUNCTIONS

• Enrolling employees in elected insurance plans through electronic systems and online platforms
• Working collaboratively with insurance brokers and agencies, ensuring seamless coordination to...

Are you looking for a dynamic position in a growing organization? Are you a people-person who thrives on cultivating new relationships and helping others? Do you want a fast-paced, team environment with room for growth? If so, VBA is looking for you.

As a full-time Client Relations Coordinator, you are responsible for being the first point of contact for Benefit Administrators, Brokers, and third-party agents to assist with phone calls, emails, chats and requests.  A Client Relations Coordinator successfully prioritizes higher level requests along with our Group Administration and EDI teams. This role includes making decisions about eligibility by assessing policy coverage and group contracts.  

ESSENTIAL JOB FUNCTIONS

• Work closely with Group Administration, EDI and Accounting departments as a first point of contact for benefit administrators, brokers and third-party agents by handling calls, emails, and chats
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