Customer Support Engineer
OptiTrack
Corvallis, oregon
NaturalPoint is seeking a Technical Support Engineer for its suite of software and hardware products. The ideal candidate will enjoy communicating with others regarding a wide range of technical topics and troubleshooting issues to resolution.This is a multi-facet position that requires a high level of multitasking skills and understanding of various processes.
Applicants should be detail oriented, meticulous and practice exemplary communication skills. If you are savvy with technology, and if you enjoy helping and teaching others, we would love to hear from you.
Core Responsibilities:
- Respond to customer inquiries through phone and email, answering day-to-day technical questions and helping troubleshoot unexpected problems.
- Assist with demos and answer questions about the use of our technology to solve customer needs.
- Communicate with internal teams to keep all aware of new and developing issues.
- Travel to on-site...