Customer Service Manager in Oregon

LGI Homes is seeking a Construction Customer Service Manager in the Portland area.

As one of the World’s Most Trustworthy Companies and a Top Workplace in the USA, LGI Homes has a notable legacy of homebuilding excellence. We are seeking professionals who are self-motivated and eager to dive in to the LGI Homes systems and culture.

The Customer Service Manager will respond to and resolve all warranty requests for LGI Homes’ closed out communities. This role will coordinate and enforce subcontractor and vendor scope of work. This position will also supervise homebuilding construction to meet customer and company quality expectations on time and on budget in the absence of other construction managers.

The Customer Service Manager will conduct construction training and homeowner orientations as needed.

Requirements

Two years of experience in a construction environment is preferred for this role. The Customer Service Manager must have a...

LGI Homes is seeking a Customer Service Manager in the Portland area.

As one of the World’s Most Trustworthy Companies and a Top Workplace in the USA, LGI Homes has a notable legacy of homebuilding excellence. We are seeking professionals who are self-motivated and eager to dive in to the LGI Homes systems and culture.

The Customer Service Manager will respond to and resolve all warranty requests for LGI Homes’ closed out communities. This role will coordinate and enforce subcontractor and vendor scope of work. This position will also supervise homebuilding construction to meet customer and company quality expectations on time and on budget in the absence of other construction managers.

The Customer Service Manager will conduct construction training and homeowner orientations as needed.

Requirements

Two years of experience in a construction environment is preferred for this role. The Customer Service Manager must have a...

CCI Tec is seeking a highly motivated and experienced Customer Service Manager to join our team. As a Customer Service Manager, you will be responsible for leading and managing a team of customer service representatives, ensuring exceptional service delivery and customer satisfaction. You will play a key role in maintaining and enhancing our reputation for excellence in customer service.

As the Customer Service Manager, you will oversee the day-to-day operations of the customer service department, including monitoring and analyzing customer interactions, identifying areas for improvement, and implementing strategies to enhance the customer experience. You will also be responsible for training and coaching customer service representatives, developing and implementing customer service policies and procedures, and managing customer escalations.

The ideal candidate will have proven experience in a customer service management role, with a strong track record of driving...