Full-time
Customer Solutions Support Specialist
HSI
Oklahoma City, oklahoma
Are you passionate about delivering exceptional customer service? Are you technically savvy and eager to assist customers in navigating through software challenges? If so, we've got the perfect opportunity for you to showcase your talent!
At HSI, we're seeking a dynamic Customer Solutions Support Specialist - Remote to join our team. You'll play a pivotal role in responding to customer inquiries via phone calls, emails, and chats, providing top-notch technical support for our Learning Management Systems (LMS) and proprietary software.
Location: US-Based Fully Remote Role - Equipment Provided
Schedule: Monday-Friday 10am-7pm CST (Central Standard Time)
Key Responsibilities:
- Respond promptly and effectively to customer inquiries, troubleshooting technical issues related to our platforms.
- Assist customers and students with a range of tasks,...