Live Chat Agent in Ohio

We are seeking a friendly and efficient Live Chat Agent to join our customer service team. In this role, you will be responsible for assisting clients and potential customers through live chat on our website, providing information about our services, answering questions, and ensuring a positive experience for all users.

Responsibilities

• Engage with visitors via live chat on our website to provide information about our design, planning, and construction services.
• Answer questions regarding project timelines, service details, product specifications, and pricing.
• Assist with scheduling consultations or meetings with our design and construction teams.
• Address and resolve customer inquiries or issues promptly and professionally.
• Maintain accurate records of chat interactions and follow up on any unresolved issues.
• Collaborate with other team members to ensure consistent and high-quality service.
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Miller Wilkins & Associates is seeking a motivated and customer-oriented individual to join our team as a Live Chat Agent. As a leading real estate appraisal and consulting firm, we pride ourselves on providing exceptional service to our clients. The Live Chat Agent will play a pivotal role in maintaining positive client relationships and ensuring that their inquiries and concerns are addressed in a timely and professional manner.

In this role, you will have the opportunity to interact directly with clients through our live chat system, providing them with accurate and helpful information about our services and addressing any questions or concerns they may have. You will also collaborate closely with our team of appraisers and consultants to ensure that client needs are met and expectations are exceeded.

Miller Wilkins & Associates is committed to investing in the latest technology to enhance our work processes and deliver the best results to our clients. As a...