Implementation Specialist in Ohio

Faria’s Client Implementation Specialist will work closely with the Sales and Account Managers by orchestrating the initial setup of our products in schools around the world. The Client Implementation Specialist’s primary responsibility is to be the main point of contact between customers and Faria during the on-boarding period.

Role Responsibility

• Develop long-term goals with schools, using change management strategies to ensure successful implementation of our software
• Show an in-depth knowledge of our products and their capabilities and how they would be used in a school’s process
• Review and confirm customization of products to facilitate clients’ processes
• Translate clients’ needs to technical needs and vice-versa
• Conduct both basic and advanced trainings on-site and online, assessing users’ abilities and tailoring trainings to fit
• Keep current on industry changes in education and...