Customer Support Representative (Includes Weekends) in Ohio

Customer Support Representative, Status Solutions LLC

We are looking for Customer Support Representatives at Status Solutions to support our mission and overall business success! Ideal candidates will exhibit strong communication skills, consistently engage in open and honest feedback, as well as practice team collaboration in all aspects of their day-to-day.

Successful candidates will have great time management skills, maintain adaptability, and be able to act without guidance. Ultimately, you will contribute to the success of our business by providing personalized - timely support to our customers and team members. If this sounds like you or someone you know let's talk!

Your Day to Day

• Act as the main point of contact for the customer by fielding customer calls, emails, and escalates customer needs when appropriate.
• Assess the needs of all customers and/or partners in order to determine how to...

Customer Support Representative, Status Solutions LLC

We are looking for Customer Support Representatives at Status Solutions to support our mission and overall business success! Ideal candidates will exhibit strong communication skills, consistently engage in open and honest feedback, as well as practice team collaboration in all aspects of their day-to-day.

Successful candidates will have great time management skills, maintain adaptability, and be able to act without guidance. Ultimately, you will contribute to the success of our business by providing personalized - timely support to our customers and team members. If this sounds like you or someone you know let's talk!

Your Day to Day

• Act as the main point of contact for the customer by fielding customer calls, emails, and escalates customer needs when appropriate.
• Assess the needs of all customers and/or partners in order to determine how to...

Who are we?

Since 2001, Status Solutions has been the pioneering provider of situational awareness technologies. Our mission is to defeat ignorance-based loss using situational awareness technology to protect people and property. Our customized middleware solutions ensure the right information reaches the right people at the right time, because RIGHT NOW matters most.

Who do we hire?

At Status Solutions we're looking for likeminded individuals to fulfill our mission in leaving every situation better than we found it! Our ultimate purpose is to help people, so if you thrive in an entrepreneurial environment, where you will be making life-changing contributions to society, we want to talk to you!

Role Description

A Customer Support Representative at Status Solutions is the first point of contact for all life-safety needs. The Customer Support Team operates as a triage to access the needs of all customers and/or partners in order...