Customer Onboarding & Implementation Manager in Ohio

As a Customer Onboarding and Implementation Manager at Echo360, you will be at the forefront of ensuring a seamless and successful implementation of our Echosystem solutions. This role demands exceptional project management, requiring you to plan, execute, and oversee all aspects of the customer onboarding journey. In addition to project management, you will also be responsible for ensuring project alignment with customer goals and fostering transparent communication with stakeholders. From project planning and execution to technical integrations and conducting engaging product training sessions, you will empower customers to confidently adopt our technology and achieve their desired outcomes.

Your ability to juggle multiple projects while adhering to timelines and quality standards will be critical in driving customer success. As the project leader, you will work collaboratively with cross-functional teams, including Engineering, Sales, and Customer Success, to...