Locate Ticket Clerk (Greensboro, NC) in North Carolina

Position Summary:

GAC Enterprises is looking for a Locate Ticket Clerk to be responsible for managing the 811 locate ticket process for utility services. This role involves receiving, and processing, from the field supervision team. Ensure that underground utilities are marked and prior to excavation activities. The Locate Ticket Clerk ensures accurate and timely communication with customers, field staff, and other stakeholders

Requirements

Key Responsibilities:

Ticket Management:
Receive and process locate requests via phone, email, or electronic ticketing systems.
Review locate requests for completeness and accuracy.
Track and monitor the status of open locate tickets to ensure timely completion.
Close tickets upon completion of locate work.

Customer Service:
Respond to inquiries regarding the status of locate tickets and provide updates as needed.
Communicate with contractors, utility companies, and...