IT Field Technician
ITSS
Goldsboro, north carolina
The IT Field Technician serves IT clients on-site in their businesses, investigating and troubleshooting issues with hardware, software, network, VoIP phone, and internet services and developing solutions to meet the needs of the client. Duties may include PC repair, networking, software installation and updating, liaising with service providers, and working as part of a team in outfitting offices with IT networks and hardware.
Requirements
The IT Field Technician’s roles may include:
• Providing high-quality technical customer support
• Spending time out in the field at client sites as well as in the office
• Investigating technical issues, developing and implementing solutions, and explaining technical solutions to clients
• Maintaining client privacy and security, including adhering to industry standards, HIPAA, and other ethical standards in the use of technology
• Networking office space and...