Technical Solution Engineer, Web Platform - US Remote in New York

At Hugging Face, we’re on a journey to democratize good AI. We are building the fastest growing platform for AI builders with over 5 million users & 100k organizations who collectively shared over 1M models, 300k datasets & 300k apps. Our open-source libraries have more than 400k+ stars on Github.

About the Role

To fulfill our mission of building the Github of Machine Learning, our team is now looking for our first Technical Solution Engineer who will help our customers to build and debug integrations on Hugging Face Hub, as well as assist other HF team members with using the Hub internally.

Your main missions will be to:

• Support customers through a variety of support channels, including email, ticketing software, internal issue trackers, community platforms (like Github, StackOverflow), and real-time chat software (like Slack and Discord), so that they can work with the Hub and integrate it into their workflows and...