Service Delivery Manager in New York

Our vision is to be the source of truth in global supply chains. To achieve this, we work with some of the world’s largest and most valuable brands to support their ESG commitments, reduce the risk of fraud and unethical practices, and protect their reputations. As a global leader in product verification, we have locations in Auckland, Dunedin, London, Singapore and Washington, D.C.

In simple terms, Oritain collects samples for a growing database of products. This evolving database of geographically significant sources provides reference data for both genuine and risk origins. We then use these samples to establish a fingerprint of origin and compare the results of unknown samples against these to verify provenance. Doing this increases our clients' value by effectively identifying fraudulent behaviour in their supply chain. Our Service Delivery Managers are pivotal to the success of our delivery services.

Are you someone who loves making sure things run smoothly...

About us:

Our vision is to be the source of truth in global supply chains. To achieve this, we work with some of the world’s largest and most valuable brands to support their ESG commitments, reduce the risk of fraud and unethical practices, and protect their reputations. As a global leader in product verification, we have locations in Auckland, Dunedin, London, Singapore and Washington, D.C.

In simple terms, Oritain collects samples for a growing database of products. This evolving database of geographically significant sources provides reference data for both genuine and risk origins. We then use these samples to establish a fingerprint of origin and compare the results of unknown samples against these to verify provenance. Doing this increases our clients' value by effectively identifying fraudulent behaviour in their supply chain. Our Service Delivery Managers are pivotal to the success of our services.

Are you someone who loves...

ACS International Resources (ACS) / Inspiroz is seeking a dedicated Service Delivery Manager (SDM) to join our team.  As an SDM, you will play a crucial role in leading our on-site team members and ensuring the successful delivery of our IT services to our schools and corporate clients.   

Working under the supervision of our Senior Director of Service Delivery, you will manage on-site resources, interact regularly with our remote technical support team, and be responsible for delivering excellent service to our partners. 

If you have a deep understanding of IT services, a passion for education and technology, and proven experience in team leadership, take the next step in your career, and apply today! 

Job Duties (include but not limited to): 

Team Management and Partner Satisfaction 

• Lead and manage School (STS) and Business Technology Specialists...