Senior Collections Specialist in New York

PACE is seeking a highly motivated and detail-oriented Collections Specialist to join our team. As a Collections Specialist, you will be responsible for managing the collection process, ensuring timely payments, and maintaining positive relationships with our clients.

The ideal candidate is a results-driven professional with excellent communication and negotiation skills. You should have a strong understanding of collection laws and regulations and be able to handle sensitive information with confidentiality. Attention to detail and the ability to multitask are paramount in this role.

What you will do:

• Managing the collection process and working to reduce outstanding debts
• Contacting customers via phone, email, and mail to secure payments
• Negotiating payment plans and settlements with customers
• Updating customer records and maintaining accurate documentation of communication and payment history
• Resolving billing...