Full-time
Reservationist
Inns of Aurora
Aurora, new york
$17-25 hourly depending on experience
Position Purpose:
Under the direction of the Reservation Manager, the Reservationist will provide a seamless guest experience by securing accommodation, dining, and resort experience reservations with a professional and approachable demeanor.
**Weekend and Evening Availability is Required**
Responsibilities/Duties/Functions/Tasks:
- Secure all resort reservations (accommodations, experiences, and dining) via phone and electronic booking channels.
- Communicate with guests primarily via phone and e-mail, occasionally in person.
- Act as a brand ambassador to curate "the perfect stay" for each and every guest
- Provide back-up support for guest services staff members, as needed.
- Ability to manage multiple systems simultaneously, leverage technology to increase efficiency and drive productivity ...