Remote Customer Service Representative in New York

Job Description

We are seeking a remote customer service representative who will serve as a point of contact, provide details about a vast array of company information, respond to inquiries, and accurately address any new issues that may arise with customer accounts.

The most effective remote customer service representatives are truly happy to assist clients. They communicate with passion, patience, and empathy. They enjoy conversing and appreciate the benefits of effective communication. When necessary, customer service employees can put themselves in their clients' place and speak out for them. You will be responsible for gathering valuable customer feedback for our organization. Remote Customer service representatives are also inherently good at addressing problems. When they don't have enough information to address a customer's inquiry or handle a complaint, they are confident in their ability to troubleshoot and investigate.

Responsibilities

...