Manager of Park Operations in New York

The Manager of Park Operations reports to the Director of Park Operations and is expected to be on-site the majority of the time.  They supervise Operations and Visitor Experience staff, who open and close the park, collect data, ensure visitors have an enjoyable and informative experience, enforce park rules, report incidents, and practice de-escalation techniques to ensure a safe and satisfying experience for everyone. This position works closely with the Director of Park Operations to recruit staff, develop and administer trainings, build and monitor budgets, and carry out many other priorities and projects. 

Primary Responsibilities

• Maintain a high level of customer service.
• Work in partnership with a range of departments to create engaging experiences for park visitors.
• Promote the organization’s values of sustainability, accessibility, and community engagement.
• Mentor staff and perform in a transparent, fair...