Contract
IT Help Desk Technician (Contract)
Two95 International Inc.
Manhattan, new york
Title: IT Help Desk Technician
Duration: 6+ Months Contract
Location: Manhattan, NYC
Rate: $OPEN
Requirements
6+ Years Experience
- Implemented processes and procedures
- Manage targets and KPIs for Help desk
- Setup, configured and on-going management of reports for Help desk.
- Reports dashboard
- Handling tickets and advanced customer queries
- First point for escalations
- Developing & troubleshooting. Layer 1-3 topologies
Benefits
Note: If interested please send your updated resume to shubhankar.madane@two95intl.com and include your salary requirement along with your contact details with a suitable time when we can reach you. If you know of anyone in your sphere of contacts, who would be a perfect match for this job then, we would appreciate if you can forward this posting to them with a copy to us.