Full-time
Guest Service Liaison
Inns of Aurora
Aurora, new york
$15-$19 hourly depending on experience
Position Purpose:
- The Guest Liaison role is dedicated to fulfilling various responsibilities aimed at enhancing the overall guest experience during their stay at the Inns of Aurora. This position reports to the Director of Rooms and works closely with several departments.
Responsibilities/Duties/Functions/Tasks:
- Welcome all guests to Aurora with a friendly disposition
- Regular walk through of houses to provide guest support
- Tidy common areas to include dishes and take out trash
- Check lighting, music and overall ambiance
- On-call for daily guest’s needs (tv not working, key broken, need ice, etc.)
- Elevator support when needed
- Restock daily house items in individual guest refrigerators AND common area pantries
- Place daily welcome cards and package items in guest...