Guest Service / Front Desk Team Member - WSA Building in New York

HAPPIER is seeking to hire a Guest Service Team Member for the WSA Building in Downtown Manhattan. As a Guest Service Team Member, you will be responsible for providing exceptional service to guests and ensuring their satisfaction. The role is acting as an information source on various matters regarding all Programming space in the WSA Building. Leading WSA Building Tours for potential members and clients is an essential part of the role. You will maintain expert knowledge about our spaces and services to best help members and guests with their inquiries.

The ideal candidate will quickly be able to adapt to the brand, values, and culture of the company, evoking passion and excitement for the process in all involved while providing an upbeat and positive client and team experience. Because we are a small team, we all wear many hats and are happy to roll up our sleeves and lend a hand whenever needed. Can-do attitudes and respectful, inclusive outlooks are greatly valued and...