Full-time
Factory Service Technician
Beko US
New York, new york
Overview:
Reporting to the Regional Service Manager, the Factory Service Technician will utilize a customer first approach to diagnose and repair major household appliances. These units include but are not limited to refrigerators, ranges, dishwashers, microwaves, freezers, ventilation hoods, washers, and dryers.
Duties and Responsibilities:
- Diagnose and repair appliances within an assigned region.
- Maintain an excellent customer satisfaction score.
- Utilize company supplied uniform and maintain a professional presentation.
- Utilize company supplied vehicle to travel to customer locations.
- Utilize company supplied laptop to file service claims daily.
- Maintain a well-organized inventory of spare parts and accessories.
- Work with Regional Service Manager to support builder site inspections.
- Perform other industry related tasks as outlined...