Full-time
Ecommerce Logistics Coordinator
tarte cosmetics
New York, new york
Responsibilities:
- Monitor daily e-Commerce orders, while partnering directly with Customer Service and the 3PL to solve aged orders and other shipment issues
- Lead for ecommerce roadmap projects related to the 3PL, website, and other downstream systems including order management
- Partner with 3PL warehouse and internal operations teams to plan, prepare, manage, and postmortem special ecommerce sales events
- Work with 3PL partners to determine root cause/corrective action plans on ecommerce issues that arise
- Analyze end-to-end ecomm order process and determine opportunities for improvement
- Monitor ecomm daily, weekly, and monthly KPI/SLAs ensuring our 3PL partner is maintaining Tarte's target expectations
- Analyze business needs and strategize cross functionally with ecommerce, retail logistics/supply chain leaders and channel planning partners
- Provide daily, weekly, and monthly updates...