Dance Teacher-Elementary, Middle (NY) in New York

Job Type: Full-Time

About Us:

ZipLiens is a leading lien resolution company specializing in streamlining the lien resolution process for personal injury law firms. We are seeking a motivated and detail-oriented Lien Resolution Analyst to join our team.

Job Description:

The Lien Resolution Analyst plays a crucial role in our lien resolution process. As an Analyst, you will be responsible for reviewing and analyzing medical liens, negotiating lien reductions, and ensuring accurate resolutions that maximize our clients' recoveries. Additionally, you will communicate with healthcare providers, insurance companies, and attorneys to gather necessary information and documentation.

The ideal candidate will have strong analytical skills, attention to detail, and the ability to work independently while meeting deadlines. This role requires effective communication and negotiation skills to successfully...

Are you a technologist at heart, passionate about using technology to help businesses improve their customer experience and efficiency?

Do you enjoy creating solutions for your clients when there seems to be none?

If so, we want you! Join us and use your knowledge and communication skills to help our customers integrate technology effectively into their businesses, enhancing value and efficiency.

Responsibilities

• Lead Technical Customer Support team
• Be expert in our product & solution
• Perform testing, troubleshooting for our Product new releases, changes (Hardware & Software)
• Write technical guide, knowledge base for users
• Handle escalated technical issues, tickets from customers that cannot be handled by CS Reps
• Support Sales in solution discussion with customers
• Create and execute training programs for CS team
• Manage ticketing workflow
• Responsible for CSAT,...